Frequently Asked Questions
Everything you need to know about your luxury fragrance journey.
Are Afnan perfumes 100% authentic?
Yes, all fragrances sold on our official store are 100% authentic, original products bottled and sealed directly at our manufacturing facilities.
How long does the fragrance typically last?
Most Afnan perfumes are Eau de Parfum (EDP) concentrations, designed to last between 6 to 10 hours depending on your skin type and the specific scent profile.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our courier partner's portal to monitor your delivery status.
What is your return policy?
We accept returns within 14 days of delivery, provided the perfume remains in its original, unopened cellophane packaging. Due to hygiene reasons, we cannot accept returns on opened bottles.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How should I store my perfumes to maintain quality?
To preserve the integrity of the scent, store your bottles in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom drawer.