Returns & Exchanges
At Afnan Perfumes, we strive for your complete satisfaction with our luxury fragrances. If you are not entirely pleased with your purchase, you may return unopened and unused items within 14 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our dedicated customer support team via email with your order number and reason for return to receive a Return Authorization.
- 2.Secure Packaging
Carefully pack the perfume in its original, unopened cellophane packaging and shipping box to ensure the bottle remains protected during transit.
- 3.Dispatch the Parcel
Affix the provided return label to your package and drop it off at any authorized courier location, ensuring you keep a copy of the tracking receipt.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects the item for its original condition, we will process your refund to the original payment method within 5-7 business days.